We recently bought a house in Ruislip which was sold by Coopers and we had a great experience all around. We dealt with Greg, who was extremely helpful and responsive to our many questions. As the house was in poor condition, we needed several surveys and inspections done, and Greg was always happy to accommodate us. He was also great at moving things along with the solicitors when needed. We would highly recommend them from our experience.
Mollie Crisp was so kind and helpful in the whole entire process. She initially reached out to me to arrange a viewing for a property and within a couple of hours the viewing she helped me get all the paperwork done. I couldn’t have had a better experience and I really appreciated the quick responses. I would highly recommend Coopers Residential. I simply can’t flaw my experience.
I originally bought my house via Coopers, and with the great service I received then, 12 years later I ensured I sold my house with them also. The standard of professionalism is impeccable. Ben Marron was our agent, and he helped make the process a smooth one. He seems to understand his clients immediately, and knew when to update me, and when best to take the lead in order to not overwhelm me. I am by no means the easiest client, have a few properties in my portfolio, and even work at the Bank of England. But despite my background, when issues arose (my vendors pulled out twice and were impossibly difficult), Ben knew exactly how to keep me sane, provided invaluable advice on ways forward, and somehow achieved the sale and onward purchase of my property. I am convinced that without his help, this simply would not have happened. Thank you Ben, and thank you Coopers!
I recently rented a property though Coopers in Ruislip and I am really impressed by their customer service in this entire renting process. Mollie Crisp from Coopers was super professional and she really guided me from start till the end, she always kept us informed about the progress and it was very smooth communicating with her. I was really late for the viewing of this property due to the recent transport strike, but Mollie understood that I was coming all the way from Nottingham and she managed to provide me another viewing slot on the same day out of her busy schedule, this was really impressive. I would like to thanks Mollie Crisp and entire team of Coopers Residentials for their excellent service.
We were very happy with the professional service of Coopers Lettings. We have been dealing with Olivia who was always very hepful and friendly. Our own house had been rented out to another family before relocating here and it was very important to us to find a place that would feel like home. The process of finding, viewing the new house, going through the paperwork was smooth from the start to the end. Olivia and her team including Matthew and Molly have covered all aspects and answered all questions. All that was left to us was to collect the keys, unpack and enjoy the new home. Thanks from our family! Lana