Two charming, friendly and respectful young ladies did a Deep Cleaning of my flat. They were very professional.and hard-working. They paid close attention to detail, going beyond the Call of Duty in using their initiative to clean extra items, like the oven, leaving it sparkling! I have many possessions, some fragile and breakable, which require very careful dusting, and these ladies worked with great care and respect for my belongings. They vacuumed my carpets and rugs quickly, but thoroughly and efficiently. They scrubbed the toilets and tiled floors till they shone! My home has never been so clean, and I shall certainly use J&I Cleaning again. I have already recommended their Services to my family and friends. Thank you, Alina and Joanna! Your very satisfied client, Kathleen
This company came recommended from our estate agent. I am disappointed with the overall job, I had asked for deep cleaning and this was not what i received. In the kitchen, the extractor fan was not cleaned, the dishwashers were not cleaned, and some of the cupboards were not cleaned. There were cobwebs around the house which were not removed. I was fortunate that the previous owners had left most of the house nice and clean, so when the cleaners arrived I would have expected them to deep clean the parts which were not clean. Lampshades were dusty as well as inside the bedroom cupboards. Its disappointing as I paid £25 per hour per cleaner for a sub-standard service. I had to go over some of the cleaning again which was frustrating and stressful when you move into a new property. Seems like I just got unlucky as most of the other reviews are positive (which is why i booked the company in the first place). Communication from the office was generally quite good. They also sent a cleaner back after I initially complained about some obvious things that were not cleaned.
Very happy indeed to return to our spic and span flat. Agnes had managed to clean things that I’ve been trying to clean for ages, like my hob. This was a treat from my daughter following both my husband and I having been in hospital. However I am so pleased with Agnes that I will be in touch to see if she can come on a regular basis. Many thanks
